Effective November 10, 2026
This policy explains what information Athlete InSite, LLC (“Athlete Insite,” “we,” “us”) collects, how we use it, and the choices you have. It covers athleteinsite.com, athlete websites we host, our accounts, our Instagram accounts and messages, our emails and texts, and our recruiting services.
Information we collect
- What you give us: parent and athlete names, email address, mobile number (only if you choose to give it), graduation year, position, ZIP code, and any athletic or academic details you share, such as stats, grades, test scores, schedules, photos and videos.
- Account information: if you create an account, your username, email and password (stored in encrypted form), and the details you add to your profile.
- Athlete website content: what you add to an athlete website in our website builder, such as bio, photos, videos, stats, schedule and contact preferences.
- Payment information: payments are processed by our payment processor, Leaders Merchant Services, and its partners. Card numbers go directly to the processor and are never stored on our website or servers. We only see limited details, such as the last four digits, the amount and the date.
- Messages: when you message us on Instagram, email or text, we keep the conversation and your username so we can reply.
- Booking details: when you book a call, the name, email and time you choose.
- Website data: like most websites, ours uses cookies and basic analytics (pages visited, device and browser type) to work properly and improve. Some of these come from third parties such as Google and Meta. You can block cookies in your browser settings.
- College coach information: to contact programs for client athletes, we keep college coaches’ work contact details (names, titles, school email addresses and phone numbers), which come from public school websites and directories, along with their replies.
How we use it
- To send the guides and resources you ask for, and to answer your questions.
- To follow up about your request, schedule calls, and send occasional recruiting tips, reminders and event invitations. You can opt out at any time.
- To run your account and host athlete websites.
- For athletes who become clients: to build recruiting materials (such as a website and highlight reel) and to email, text or call college coaches on the athlete’s behalf. Sharing the athlete’s recruiting profile with coaches is part of that service, and we only do it for clients.
- To process payments, and to run, secure and improve our website and services.
We use software tools, including AI tools, to help organize information and draft messages. These tools process information only to provide our services to you.
Athlete websites are public once published
An athlete website stays private until the family chooses to publish it. Once published, anyone with the link can see what’s on it, including the athlete’s name, photos, videos and stats, and search engines may list it. Only publish what you’re comfortable sharing. You can edit or unpublish the website at any time, or email us to take it down.
Who we share it with
We never sell your information. We share it only:
- with service providers that help us run the business (for example payment processing, email, texting, scheduling, hosting and record-keeping tools), only as needed to provide our services;
- with college coaches, for client athletes, as described above;
- if the law requires it, or to protect our rights or someone’s safety.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.
Texts and calls
We only call or text a number whose owner agreed to it, for example by entering their number next to our consent notice. Calls and texts may be automated or AI-assisted. Message frequency varies. Message and data rates may apply. Reply STOP to any text to opt out, or HELP for help. Agreeing to calls or texts is never a condition of anything. See the Text Messaging Terms in our Terms of Service.
Emails
Every marketing email we send includes a way to unsubscribe. Emails about your account or your paid services, and recruiting emails we send to coaches for client athletes, are part of the service.
Athletes under 18
Our services are for families, and we work with parents. We don’t collect phone numbers from athletes under 18. A parent or guardian must approve an account, website or service for an athlete under 18. We don’t knowingly collect any personal information from children under 13. If you believe a child under 13 has given us information, email us and we’ll delete it.
Your choices
- Emails: use the unsubscribe link or reply “unsubscribe” to any marketing email.
- Texts: reply STOP.
- Athlete websites: edit or unpublish them at any time, or ask us to delete them.
- Access, correction or deletion: email jake@athleteinsite.com and we’ll respond within 30 days. If you live in California or another state with privacy rights, you can use this to exercise them, and we won’t treat you differently for doing so. College coaches can use this too, for example to stop recruiting emails.
How long we keep it
We keep information while we’re working with you and for as long as needed for the purposes above or as required by law (for example, payment records for tax purposes). We then delete it or keep it in a form that no longer identifies you.
Security
We use reasonable safeguards, such as access controls and encrypted connections, to protect your information. Card payments are handled by our payment processor under the Payment Card Industry (PCI) security standards. No system is perfectly secure, so we can’t guarantee absolute security.
Changes
If we change this policy, we’ll update the date at the top of this page.
Contact
Athlete InSite, LLC
5338 Brindisi Lane, Fontana, CA 92336
Email: jake@athleteinsite.com